Shipping policy

Shipping Policy

Last Updated: July 13, 2026

Thank you for shopping with KAFAL. We are committed to delivering your clothing and herbal products safely and efficiently. Please read our Shipping Policy before placing an order.


Order Processing

  • Orders are typically processed within 1–5 business days after payment is successfully received.
  • Orders are not processed or shipped on weekends or public holidays.
  • During product launches, holidays, or periods of high demand, processing times may be longer.


Shipping Times

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

Typical delivery estimates are:

  • Domestic orders (within India): 3–7 business days
  • International orders: 7–21 business days

Delivery times are estimates only and are not guaranteed.


Shipping Costs

Shipping charges are calculated at checkout based on your delivery location, package weight, and selected shipping method.

Any applicable customs duties, import taxes, or additional fees for international shipments are the responsibility of the customer unless otherwise stated.


Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

Please allow up to 48 hours for tracking updates to appear.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

KAFAL is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete addresses provided during checkout.


Lost or Delayed Shipments

Although we work with trusted shipping partners, delays may occur due to weather conditions, customs processing, carrier issues, public holidays, or other circumstances beyond our control.

If your shipment appears to be significantly delayed, please contact us and we will assist you in working with the shipping carrier.


Damaged Packages

If your package arrives damaged:

  • Take photos of the package and product immediately.
  • Contact us within 7 days of delivery.
  • Include your order number and photographs so we can review your request.


International Shipping

We ship to many countries worldwide.

International customers are responsible for complying with local import regulations and paying any customs duties, taxes, or fees that may apply in their country.


Herbal Products

Certain herbal products may be subject to import restrictions or regulations in some countries.

Customers are responsible for ensuring that ordered herbal products are permitted for import into their destination country.

KAFAL is not responsible for orders refused, delayed, or confiscated by customs authorities.


Clothing Orders

Some clothing items may be produced or fulfilled after an order is placed to help reduce waste and maintain quality.

This may slightly extend processing times during busy periods.


Contact Us

If you have any questions regarding shipping or your order, please contact us:

KAFAL

Email: Duopixel1520@gmail.com

Customer Support: Duopixel1520@gmail.com